Steps to investigate your website


If you are the owner and webmaster of the suspected website, you can request a review of your site using Google Webmaster Tools. Once you have done this you can check your site using http://www.google.com/safebrowsing/diagnostic?site=<yourwebsite.url>

Check control panel logs and raw access logs

Delete any strange files.
.qidb (quick install DB)

What to Look For in a Hacked Account

In all cases, we recommend resolution of your issue through some sort of professional service, whether this is done by our Security department or through SiteLock. However, if these options are not available, you may wish to consider removing files or directories which have been recently added and which you do not recognize as part of your site. Things to look for include:

  • Strangely named files or directories (i.e: xf8c3l.php or /home/username/public_html/wellsfargo).
  • PHP files located in image folders.
  • Base64 or other encrypted injections inside of site files which can be removed using file editors.
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